At AL HADISA, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, contact us, or purchase our products and services.

AL HADISA specializes in printers, printer toners, and printer ink products and operates from Saudi Arabia.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or contact us:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Company or business details, where applicable
  • Order and purchase information
  • Payment-related information required to process transactions
  • Website usage and technical information
  • Any information you voluntarily provide through contact forms, enquiries, or customer support

We only collect information that is reasonably necessary to provide our products, services, customer support, and website functionality.

2. How We Use Your Information

The information we collect may be used to:

  • Process and manage orders
  • Provide products and services
  • Respond to enquiries and customer support requests
  • Communicate with you regarding your orders
  • Process payments through authorized payment providers
  • Arrange delivery or shipping
  • Improve our website, products, and customer experience
  • Send service-related communications
  • Send promotional or marketing communications where permitted and where you have provided appropriate consent
  • Prevent fraud, misuse, or unauthorized activities
  • Comply with applicable legal and regulatory requirements

3. Payment Information

When you make a purchase, payment information may be processed by third-party payment providers.

AL HADISA does not necessarily store complete credit/debit card details on its own servers. Payment information is handled according to the security and privacy policies of the relevant payment service provider.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep your shopping cart functioning
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant content and marketing

You may be able to disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

AL HADISA does not sell or rent your personal information to third parties.

We may share necessary information with trusted third parties when required to operate our business, including:

  • Payment processing providers
  • Delivery and logistics providers
  • Website hosting and technology providers
  • IT and security service providers
  • Professional advisers
  • Government authorities or regulatory bodies where legally required

Third parties are expected to use personal information only for legitimate purposes related to the services they provide.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including order processing, customer support, accounting, legal, regulatory, and business requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Third-Party Websites

Our website may contain links to third-party websites, payment providers, or other external services.

AL HADISA is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Marketing Communications

If you provide your consent, we may contact you with information about our products, offers, promotions, and services.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option included in applicable marketing messages.

10. Your Privacy Rights

Depending on applicable laws and regulations, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Object to certain uses of your information
  • Request information about how your personal information is processed

To exercise an applicable privacy right, please contact us using the details below.

11. Children's Privacy

Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate legal authorization or parental/guardian consent where required.

12. Changes to This Privacy Policy

AL HADISA may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updated version will be published on this page with a revised effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

AL HADISA
Location: Saudi Arabia
Phone: +966 563528639
Email: info.alhadisa@gmail.com