Welcome to AL HADISA. These Terms & Conditions govern your use of our website and your purchase of printers, printer toners, ink, and related products.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About AL HADISA

AL HADISA
Location: Saudi Arabia
Phone:+966 563528639
Email: info.alhadisa@gmail.com

AL HADISA provides printers, toners, ink, and related products to customers.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the operation or security of the website.
  • Copy, reproduce, or distribute website content without permission.
  • Submit false, misleading, or fraudulent information.
  • Use our website in a manner that may damage our business, reputation, or services.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.

However:

  • Product images may vary slightly from the actual product.
  • Colors may appear differently depending on your device or screen.
  • Product specifications may be updated by manufacturers.
  • Availability may change without prior notice.
  • Minor packaging changes may occur without affecting the product itself.

If a significant error is identified, AL HADISA reserves the right to correct the information and, where appropriate, contact customers regarding affected orders.

4. Product Compatibility

Customers are responsible for checking product compatibility before purchasing printers, ink, toner, cartridges, or other consumables.

Please ensure that the selected product is compatible with your printer model.

AL HADISA is not responsible for compatibility issues resulting from incorrect product selection by the customer.

5. Prices

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, including typographical or technical errors.

If an order has been placed at an incorrect price due to an obvious error, AL HADISA may contact the customer before processing the order and may offer the option to confirm the order at the correct price or cancel it.

6. Orders

Placing an order does not necessarily mean that the order has been accepted.

AL HADISA reserves the right to:

  • Accept or reject an order.
  • Cancel an order where necessary.
  • Limit quantities.
  • Request additional information before processing an order.
  • Cancel orders affected by pricing, stock, payment, or technical errors.

If an order is cancelled after payment has been received, an applicable refund will be processed.

7. Payment

Customers must provide accurate and valid payment information when placing an order.

Payments may be processed through third-party payment providers. Customers may be subject to the terms and conditions of the relevant payment provider.

AL HADISA reserves the right to delay or cancel an order if payment cannot be successfully verified or completed.

8. Delivery

We will make reasonable efforts to deliver orders within the estimated delivery timeframe provided at the time of purchase.

Delivery times may be affected by:

  • Product availability
  • Courier delays
  • Incorrect or incomplete delivery information
  • Public holidays
  • Weather conditions
  • Customs or regulatory requirements
  • Other circumstances outside our reasonable control

Customers are responsible for providing accurate delivery information.

9. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers should review the applicable policy before purchasing.

Certain products, particularly opened or used ink and toner consumables, may not be eligible for return unless they are defective, damaged, or incorrectly supplied.

10. Warranty

Where a product is supplied with a manufacturer's warranty, the applicable warranty terms will apply.

Warranty coverage may depend on the manufacturer, product, defect, and applicable warranty conditions.

Damage caused by misuse, improper installation, unauthorized modification, physical damage, or failure to follow manufacturer instructions may not be covered.

11. Intellectual Property

All content on the AL HADISA website, including but not limited to:

  • Logos
  • Brand names
  • Product descriptions
  • Images
  • Graphics
  • Website design
  • Text
  • Software
  • Page layouts

is owned by or licensed to AL HADISA or the relevant rights holder, unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites or services.

These links may be provided for convenience. AL HADISA does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

Users should review the terms and privacy policies of third-party websites before using them.

13. Limitation of Liability

To the extent permitted by applicable law, AL HADISA will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

14. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

  • Maintenance
  • Technical problems
  • Security issues
  • Server problems
  • Internet or network failures
  • Circumstances beyond our reasonable control

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Force Majeure

AL HADISA will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, war, civil unrest, strikes, transportation disruptions, technical failures, or other unforeseen events.

17. Changes to These Terms

AL HADISA may update these Terms & Conditions from time to time.

Any changes will become effective when the updated terms are published on our website. Customers are encouraged to review this page periodically.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the Saudi Arabia and the relevant laws applicable in the Saudi Arabia, subject to any mandatory consumer protection rights that may apply.

Any disputes will be handled by the competent courts or authorities having jurisdiction under applicable law.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

AL HADISA
Location: Saudi Arabia
Phone:+966 563528639
Email: info.alhadisa@gmail.com